We’ve never been the typical technology guide here at Firefly. Since our inception, we have designed all our engagement around a customer-first approach. Whether working with businesses directly or partners who are trying to grow their customer bases, our approach has consistently driven results.
Our customers know that together we are stronger and that with our team in their corner, we can create the strategies and solutions that drive success. We are now ready to take that message to a wider audience, so this year we’ve made the exciting move to refurbish our renowned brand.
With a fresh image and refined messaging across our website, we are ready to embrace new business and reaffirm our commitment to the values that put the “fire” in Firefly.
Drive Your Growth Through Technology With Us
We’re an unbiased advocate for our customers’ technology needs and the best technical resource available for our agent partners. We can handle all aspects of communication technology, so whether you’re looking to implement solutions at your business or are seeking to provide services to your own customers, we can serve as your one-stop shop.
Same Values – Different Look
Though we’ve redesigned and refined our brand, Firefly’s guiding principles remain the same, and we strive to be an inclusive agency with a goal of serving all businesses. We focus on:
• Taking a customer-first approach
We see your growth and success as our mission. We know telecom can be challenging, but we also know that with Firefly in your corner, you’ll meet those challenges.
• Active listening
Our customers and agent partners expect customized recommendations and solutions. We engage in active listening to truly understand your needs and budget before proceeding with a plan.
• Supporting our partners and customers
We promise to be our customers’ unbiased advocate, offering expert support and service to deliver the right solution at the best price. Our agents can expect us to treat your customers as our own.
Feel the Firefly Flex
Firefly is not your typical technology partner. Visit our newly redesigned website to learn how we bring integrity to all our work – and what makes us the choice partner for everyone we work with.
Customers looking for direct solutions to technology problems can visit our customer page. Whether you’re a seasoned IT executive or a newly-hired contractor, we’ll guide you toward solutions that have your best interests (and budget) in mind.
Telecom agents who are overwhelmed keeping up with all the technology, vendors, and back office details necessary to grow your business can learn how Firefly supports you at our partner page.