Customers - Firefly Telecom Consulting

We Take Pride in Putting the
Needs of Our Customers First

Whether you’re a seasoned IT executive or a newly-hired contractor, we treat all our customers like one of our own. We partner with all telecom companies and MSPs to help grow your business with only your best interests in mind.

Not Too Big, Not Too Small –
Just the Right Size to Help You Grow

Many telecom agencies are too big and busy to listen. Not us. We hear what our customers have to say and take the time to learn and understand their needs, which is the foundation of who we are.

Awards and Accolades Are Nice, but Advancing
Our Customers Forward Is the Prize We Seek

Firefly was created to utilize our technical knowledge and expertise to give back and help our valued customers and our local communities. We partner with all businesses – regardless of size or status.

We’re proud to be a member of the FirstNet Dealer Program – a closely-regulated honor given to companies that focus on fleet and asset management solutions for public agencies.

We work with a wide range of closely vetted technology vendors to ensure our customers get custom-fit solutions to meet their exact needs.

Listening Is Our Biggest and Best Differentiator

Our customers tell us that one of the things they like best about Firefly is we hear what they have to say. We don’t put pen to paper and recommend any solutions until we hear and understand what our clients tell us about what is and isn’t working. Only then do we create customized technology plans to propel them forward.

Get Custom Solutions – and an Expert to Support Them

Our five pillars are built to empower businesses through technology.

MOBILITY CONNECTIVITY/ SD-WAN SECURITY UCaaS CLOUD

MOBILITY

Smart businesses are plunging head first into a mobile technology strategy, and Firefly brings decades of expertise in mobility to recommend unique solutions that enhance the productivity of your dispersed workforce.

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CONNECTIVITY/ SD-WAN

Today’s quickly evolving work world means a re-think of the network. We offer unbiased recommendations on internet connectivity and wide area network solutions to make network management easy and secure.

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MOBILITY

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CLOUD

From desktop as a service (DaaS) to infrastructure as a service (IaaS) to disaster recovery and cloud-based backup, businesses are transforming through the cloud. We design the perfect-fit cloud solution for all our customers and our partners’ clients.

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UCaaS

In a world where advanced communications and collaboration is an absolute must, we offer the industry’s most renowned unified communications as a service (UCaaS) solutions to keep employees and customers connected, effective, and productive.

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SECURITY

As cyber threats grow more sophisticated by the day, Firefly ensures businesses leverage a multi-layer defense approach to contain risk, rest easy, and proactively combat persistent malicious activity.

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How We’ve Helped Customers Like You

A Firsthand Account From Juanita Alcazar, IT Administrative Manager at Security Industry Specialists, Inc (SIS)

We’ve been working with Firefly Telecom Consulting for several years, and they always go above and beyond to help us with our corporate wireless needs. Firefly introduced us to, and showed us the value of being on, the FirstNet network.

Together, we successfully migrated over 300 wireless lines to FirstNet, providing an overall cost savings and improving some previous coverage concerns that we had.
On a daily basis, the Firefly team quickly and efficiently fulfills all of our wireless orders.

They have truly been a great partner to work with, and we plan on continuing to do business with them for a long time!

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